If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Partial refund is given if product is in "less than new" condition. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable.
We are proud that our return rate over many years, whether from freight damage or customer dissatisfaction, is less than one-half of one percent! (Rounds off to ZERO)
We are also proud that we have so many repeat customers and so many referrals!
Please call for return authorization (1-888-420-3924).
Please mail your package in a prepaid, insured, traceable method (UPS or FedEx) to the address below.
SHELF EXPRESSIONS
16515 N.E. SANDY BLVD.
UNIT B
PORTLAND, OREGON 97230
If you use the U.S. Postal Service, DO NOT use the above address. Mail is not delivered to our physical street address. For USPS returns please ship to the address below.
SHELF EXPRESSIONS
P.O. BOX 20129
PORTLAND, OREGON 97294